Reset power to the product:
There is a communication error between the touch control module and the control board.
- Power unit down by turning off the circuit breaker(s) for one (1) minute.
- Power unit up by turning on the circuit breaker(s).
- Monitor the cooktop for one (1) minute to ensure the error code does not display again.
- Verify cooktop operation.
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You may need assistance from a qualified technician. Call 1-800-807-6777 or click below to schedule an appointment.