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Product Help | KitchenAid Canada

Nespresso Machine is Not Piercing the Coffee Pod

Possible Solution

Is Coffee Pod inserted correctly?

Select the capsule you want to use. Hold the capsule as shown, with the foil cap facing towards you, and drop into the capsule loading compartment on top of the machine.

Was the handle pulled all the way down/horizontal?

Lower the handle to close the capsule compartment. Make sure the handle is rotated to a horizontal position. The capsule loading compartment should be fully closed.

 

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