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Product Help | KitchenAid Canada

Cookware Warranty Coverage

KitchenAid Cookware Warranty Coverage

Warranty: 

KitchenAid® cookware has a limited lifetime warranty.  The warranty will cover any manufacturing, material or workmanship defects.

 It does not cover normal wear, abuse, accidents.

Not Covered:

  • If a pot is  dropped and dented  or is “boiled dry” and discolors  (will still be usable)
  • If hard-anodized aluminum cookware (non-dishwasher safe) is washed in the dishwasher and turns gray(still usable)
  • If the consumer freely admits improper usage or using in a non-food application.  (with below exceptions)

If the product is being used in a commercial setting, will it void the warranty?

YES – Same as corded appliances,  and this is specified in the Owner's Manual. 

Can cast iron be used on a Cooktop?

Cast Iron pans can be used but should not be moved back and forth on the cooktop as it may scratch the cooktop. So they can be used with caution.

To avoid scratches, do not slide cookware or bakeware across the cooktop. Aluminum or copper bottoms and rough finishes on cookware or bakeware could leave scratches or marks on the cooktop.

 

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

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