Is it set to "Zero"?
The stir tower must be in the "Zero" position before connecting to the multi-cooker. If it is not, it will not turn on; this is a safety feature. If your stir tower does not turn on, check to make sure you have selected "Zero."
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.