Was too much pressure used?
Although an "O" ring was added to the worm gear shaft in 2004 to help prevent this occurrence, excessive pressure can force juices to back up into the mixer. Excessive pressure is not necessary to feed items through the Fruit and Vegetable Strainer because the worm gear assembly is self-feeding. Food pieces should be dropped into the top of the Feed Tube and gently guided and pressed with the stomper.
Were tomatoes being processed?
If liquid appears in the hopper when processing large amounts of high moisture foods such as tomatoes or cranberries, continue to operate the mixer until all the fluid has drained from the hopper before adding more food to be ground.
Still need help? Contact us or schedule service.
Interested in purchasing an Extended Service Plan?