Is the Stand Mixer plugged in?
Ensure the Stand Mixer is plugged in. Check your outlet. If the Stand Mixer does not turn on, try another outlet.
Is the fuse in the circuit to the Stand Mixer in working order?
If you have a circuit breaker box, be sure the circuit breaker on the electrical circuit is connected and closed.
Did you use the correct speed for the Pasta Roller and Cutters
Use the correct speed for the Pasta Roller and Cutters, as suggested in the "Roller Settings Chart."
CLICK HERE for more details on selecting correct speed settings for pasta roller.
CLICK HERE for more details on selecting correct speed settings for pasta cutter.
Did you attach the Pasta Roller or Cutter attachment properly?
CLICK HERE to check how to attach pasta roller and cutter to Stand Mixer.
Did you follow the usage instructions?
CLICK HERE for more information on how to use pasta roller and cutter attachments.
Pasta roller and cutter still do not operate?
Turn off the Stand Mixer for 10-15 seconds, then turn it back on. If the Stand Mixer still does not start, allow it to cool for 30 minutes before turning it back on.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.