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Product Help | KitchenAid Canada

Jammed or Not Operating - Disposer

How to Clear a Jammed KitchenAid Food Disposer

Today's food waste disposers take advantage of the latest engineering advancements in grinding, sound, and corrosion resistance technologies. These advancements allow one to quickly and quietly grind a greater variety of foods. However, even with these latest technologies, the unintended entry of foreign material can cause any disposer to jam. In the unlikely event, the disposer becomes jammed, release it by following these steps. 

  1. Turn the wall switch to the Off position (continuous-feed disposer), or remove the stopper (batch-feed disposer). Turn off the cold water.
  2. Insert an end of your wrenchette (provided with your disposer), into the center hole of the bottom of the disposer.  (See figure A)
  3. Work the wrenchette back and forth until it turns one complete revolution. Remove wrenchette.
  4. Use long-handled tongs to remove the foreign object(s).
  5. Allow the motor to cool 3-5 minutes, then lightly push the red reset button on the bottom of the disposer. (See figure B)
  6. Restart the disposer by turning on the water and power.
  7. If the motor remains inoperative, check the service panel for tripped breaker or fuses.

Disposer Jam and reset.jpg

If these suggestions did not help, we recommend consultation with a local certified technician. You may Schedule Service Online, call us (1-800-807-6777 in US or 1-800-807-6777 in Canada) or Launch Live Chat.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

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