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Product Help | KitchenAid Canada

Trash Compactor Drawer Won't Open

My KitchenAid Compactor Door or Drawer Will Not Open

Trash compactors will normally open when the foot pedal is engaged. However if you compactor will not open, there are a couple of things to check first:

Is the ram all the way up? 

The drawer will open only when the ram is fully raised. To ensure the ram is raised all the way follow the below instructions: 

Models with a key-knob (or key-switch):

  • Turn the key-knob (key-switch) to Start and release.

Models with push button controls: 

  • Press Off, and then press On.

Is the Solid cycle engaged? 

The Solid cycle will keep the ram in the down position until it is released. This will keep the trash compacted at the best level. The drawer remains locked until you reset by lifting up the foot pedal.

Compactor Solid Pack Off.jpg

See your Owner's Manual for specific instructions on your model.

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.

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